Perceive the Perception
This begins right from childhood. For example Adolf Hitler had a very sad childhood where both his parents died early and he lived the life of an orphan. Thus the way he was treated in his childhood affected the way he turned out to be as an adult.
Now, we come to the concept of a value system or an ethic which gets incubated into an individual. The various decisions he takes is by virtue of his value system and ethics developed over the years. The general steps to decision making are to perceive the particular scenario, drawing a parallel with the thinking and finally coming up with a solution.
Understanding the above mentioned thought and applying it in the present day world is vital for a manager. A manager who’s getting the work done through his employee should be in a position to perceive what his employee has perceived and thus should be empathetic towards him. Various factors influence decision making and are generally clubbed as internal and external factors. The internal factors cater to the individual’s attitude, behavior and competence while the external factors are not in his hands.
Let’s take an example where the sales of a product is low in a particular area and the manager fires the particular salesman. The question here lies is “Was the decision correct”?
The low sales of the product in the particular area could be due to various factors other than the salesman’s communication skills and competence. The other factors could be a glitch in the logistics, seasonal demand, outdated technology, competition, low quality, low supply and many others.
Thus perceiving the perception is an important quality a manager should have for taking effective decisions and thus benefiting the organization on the whole.